Description

The University Information Technology Services (UITS) Departmental Solutions (DSOL) Web Team plays a vital role in supporting Indiana University's mission by providing innovative web solutions and reliable technical services. Our team of 12 skilled developers and analysts manages and maintains approximately 300 departmental websites while also developing shared tools and platforms that make content management more efficient, accessible, and user-friendly. By partnering with academic and administrative units, we help ensure IU websites remain accurate, engaging, and aligned with the university's standards.
The DSOL Web Team provides 2 levels of support across IU websites: technical and maintenance support for 300+ sites historically managed by the Creative and Web Team, and infrastructure, CMS, and general support for more than 1,200 enterprise websites. Our support team works closely with schools, departments, researchers, and service units across the university to deliver timely, dependable solutions. Through our internship program, students gain hands-on experience in website management, IT support, and tool development while contributing to projects that impact the entire university community.

Job Summary

• Assists with updating and maintaining departmental website content.
• Supports basic website testing to ensure pages display and function correctly.
• Helps with website migrations by organizing files, checking links, and verifying layouts.
• Provides basic technical support to team members and departments as needed.
• Learns and uses web content management systems (WCMS) under supervision.
• Documents simple processes or updates to help improve team workflows.
• Collaborates with developers and analysts on small projects and shared tools.
• Gains exposure to best practices in web accessibility, usability, and design.

Qualifications

EDUCATION
Required

• Currently enrolled as a student at Indiana University with an interest in IT Related Fields

Preferred

• Currently enrolled in an IT related major

WORK EXPERIENCE
Preferred

• Some experience in IT

SKILLS
Required

• Strong willingness to learn new technologies and tools
• Attention to detail when updating or reviewing website content
• Basic computer literacy (comfortable using web browsers, Word/Google Docs, spreadsheets)
• Ability to follow instructions and complete tasks independently with supervision
• Problem-solving mindset and curiosity about how websites work
• Teamwork and collaboration skills in a professional environment
• Time management and organization to handle multiple small tasks
• Strong written and verbal communication and listening skills
• Maintains a high degree of professionalism

Preferred

• Familiarity with HTML/CSS or content management systems

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana or Indianapolis, Indiana
This position is eligible for remote work, subject to change based on university policy and business needs.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Part Time Employee
FLSA: Nonexempt
Job Function: Part Time Employee
Job Family: Part Time Student Employee
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.